Our story
The full account, from our first enquiry and disclosure through to the withdrawal and the school's refusal to engage.
Read our storyWarning to parents
We are one family. In 2026 we enrolled our two young sons at PASCAL Private Kindergarten & Primary School in Larnaca (part of the Globeducate group). We disclosed our elder son's assessed special educational needs in writing, in advance — and told the school to say no if it couldn't meet them. It said yes, took our fees, and then — in our experience — failed to deliver the support that was the entire reason we enrolled. This is the warning we wish someone had given us.
These figures come from our own records and the school's own statements of account and correspondence.
An open letter to parents
This is not a complaint about an ordinary change of school. It is a warning about a school that accepted a child with formally assessed, fully disclosed special educational needs — and then, in our experience, did not deliver the support that was the whole reason we enrolled.
Before enrolling, we handed the school a professional Therapeutic Needs Assessment for our elder son and asked them to be honest if they couldn't accommodate him. They accepted both boys and took our fees. Then, on our account: the adjustment meeting the school's own policy promised never happened; the recommended adjustments were never put in place; teaching was time-pressured and worksheet-driven; homework was relentless (63 pages over a single Easter break); and we saw behaviour-management we found punitive — public correction, conduct-point deductions, and whole-class punishment.
By Easter, our son had — in our view — reached burnout: low energy, anxiety, and episodes of going non-verbal and shutting down. We withdrew both children. The school refused any refund of our €7,672.50 and declared the matter "closed."
We can't get those weeks back. But if telling you this spares one more family — or one more child — it will have been worth writing. Please read on, and ask the questions we didn't know to ask.
The full account, from our first enquiry and disclosure through to the withdrawal and the school's refusal to engage.
Read our storySide by side: what our son's assessment said he needed, and what we experienced being delivered — plus the wellbeing and behaviour concerns we recorded.
See the detailA date-by-date record of what happened between our first enquiry and the school declaring the matter closed.
View the timelineWe paid €7,672.50. Why we believe a blanket "no refund under any circumstances" clause should not apply when the service paid for wasn't delivered.
Read about the feesAre you a current or former PASCAL Larnaca family? Tell us your experience — in confidence — and find out how to report concerns to the Cyprus authorities.
Get in touchPlease read our story first — especially if your child has any additional or special educational needs. Ask the school, in writing, exactly how they will meet them, and who is accountable if they don't. And if you've had your own experience, good or bad, we'd genuinely like to hear it.